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A learning and development portal where you have the opportunity to upgrade your skills, book one-on-one coaching and mentoring opportunities with experienced specialists, and access developmental resources to help you grow as a PA.

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PANSA represents a distinctive group of management support strategists who have evolved from traditional typists into strategic contributors — playing a vital role in organisational effectiveness, decision-making and operational efficiency.
Who we are
We are a distinctive group of management support strategists who have transformed from office support specialists into strategic team players. Our contributions enhance daily organisational operations, decision-making, and efficiency — ensuring optimal support and service excellence for our executives and their teams.
We consider ourselves a forward-thinking collective of dedicated Management Assistants. Our mission is to assist, develop, and nurture our peers in a profession that has evolved from office support specialists to strategic C-Suite Management Assistants.

What membership gives you
Every part of the PANSA offering is organised around a single question — what does an assistant need next?
A learning and development portal where you have the opportunity to upgrade your skills, book one-on-one coaching and mentoring opportunities with experienced specialists, and access developmental resources to help you grow as a PA.
Attend national educational events, summits, training workshops, Management Assistant EXPOs and many other events which influence and upgrade your skills, at discounted rates for all paid members.
Provides a variety of usable, downloadable everyday resources you need to do your job effectively — from agenda templates, to hand-over documents, as well as process guides and tips.
This portal will connect you with handpicked procurement vendors who can help you with that special corporate gift, travel need, florists and everything else in-between.
Here we share book reviews, give you discounts on subscriptions of selected industry-related magazines, free downloadable books, how-to manuals and links to some of the world's top Management Assistant authors.
Membership of the network that is raising the standard of the administrative profession in South Africa — and connecting our members to the world.
Events
We are committed to investing in more speakers, training sessions, online socials and events to ensure you feel valued both personally and professionally.
When you participate in any of our online or in-person learning events you receive a personal certificate — allowing you to build a professional learning portfolio to showcase during performance reviews and beyond.
Administrative Excellence Awards™
The PANSA Administrative Excellence Awards™ recognise the assistants who go above and beyond in their role — showcasing exceptional professionalism, commitment and excellence. Winners join the Platinum Circle, a group of professionals who continue to raise the standard of the administrative profession in South Africa.
Winning an award will not define you — what you do after winning the award will.
Platinum Circle 2025
The member library
389 articles, templates, tips and book recommendations — curated by PANSA and written by practitioners, for practitioners.
Minutes, agendas, planners, handovers and skills matrices.
Thought leadership on the role, the profession and the future of work.
Practical shortcuts submitted by members who have solved it already.
The definitive EA reading list, continually updated.
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Membership certificates are issued to paid members in acknowledgment of being part of this exclusive professional network. Corporate and international membership are available.