Global Skills Matrix 2026
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Member library
The resource library.
389 articles, templates, tips and book recommendations — curated by PANSA and written by practitioners, for practitioners.
Most of the library is for members
378 of these 389 resources open to paid PANSA members. Browse the full index here — then sign in, or join the network, to read and download them.
How Executive Assistants can make themselves indispensable in the Age of AI, Outsourcing & Automation – by Susan Engelbrecht
Articles
Resources
Tips & tricks
Members
Thought Leadership by Susan Engelbrecht
Articles
Resources
Members
Strategic Diary Management Checklist by Patience Maphumalo
HelpME
Resources
Members
Executive Travel – Do’s and Dont’s by Charmaine van Rooyen
HelpME
Resources
Members
Seven (7) new books written by Executives Assistants
Books
Resources
Members
Recording & Transcription in Microsoft Teams
Articles
HelpME
Resources
Members
Your digital declutter checklist
Articles
Resources
Members
How to combat “Imposter Syndrome” when networking – Susan Engelbrecht
Articles
Resources
Members
Executive Support Magazine – Volume 15 Issue 04
Articles
Resources
Members
Powerful resources and must-have tools for Executive Assistant – Nicky Christmas
Resources
Templates
Members
Finding an Executive or Personal Assistant Job – Nicky Christmas
Articles
Resources
Members
New to the Executive Assistant Role – Nicky Christmas
Articles
Resources
Members
Building Influence in the Assistant Role – Nicky Christmas
Articles
HelpME
Resources
Members
Time Management – Nicky Christmas
Articles
HelpME
Resources
Members
The ultimate technology guide for Executive Assistants – Nicky Christmas
Articles
Resources
Members
Building a Strategic Business Partnership with your Executive – Nicky Christmas
Articles
Resources
Members
Make joint prioritising a thing! – The EA Campus
Articles
Resources
Members
🌟 Platinum Assistant Network South Africa Administrative Excellence Awards 2025 🌟
Articles
Members
Why It’s Important for Executive Assistants to Travel for Conferences and Attend Training – AI generated
Templates
Tips & tricks
Members
Microsoft PowerPoint – Banish Boring Bullet Points for Good – Shelley Fishel
HelpME
Resources
Tips & tricks
Members
New Networking with Kathrin Koehler
Books
Resources
Members
Unlocking Success: The Power of Authenticity, Personal Branding, and Values for Executive Assistants by Susan Engelbrecht
Articles
Resources
Tips & tricks
Members
The Ultimate Guide to Assisting Two Executives by Darawees Benjamin
Articles
HelpME
Members
Embracing Cultural Diversity and Religious Sensitivity as an Executive Assistant by Joanie Nel
Articles
HelpME
Members
Be the Change – Susan Engelbrecht
Articles
Motivational
Resources
Members
Mindset – Stella Young
HelpME
Members
PANSA member of the Month – FEBRUARY 2025 – Pumeza Mkala
Member of the month
Members
Executive Assistant vs Administrative Assistant: What’s the Difference? – ASAP
Articles
Resources
Members
Change Your Life with These Free Vision Board Printables – Carrieelle.com
Templates
Members
7 ChatGPT Prompts to Help Executive Assistants With Meeting Planning – TROOP
Articles
Templates
Tips & tricks
Members
An Executive Assistant’s Guide to Asking For New Technology – TROOP
Articles
Templates
Members
Unlocking Success: The Power of Authenticity, Personal Branding, and Values for Executive Assistants by Susan Engelbrecht
Articles
Resources
Members
Onboarding new staff members – template
Resources
Templates
Members
The silent office serpent! by Cathy Williams Harris
Articles
Members
Being on LinkedIn offers several key benefits for an Executive Assistant (EA)
Resources
Tips & tricks
Members
BCC a meeting request with Shelley Fishel
Tips & tricks
Members
PANSA Member of the Month | JANUARY 2025 | CINDY BEAN
Member of the month
Members
Why Introverted Admins Excel: Leveraging Quiet Strengths
Articles
Tips & tricks
Members
The Essential Habits of Strategic Administrative Professionals
Articles
Tips & tricks
Members
How to Be a Strategic Admin
Resources
Members
Creating a Culture of Continuous Improvement
Articles
Members
Commanding the Room: Why Executive Presence Matters for Admin Professionals
Articles
Members
Building a Better Business Case for Training
Articles
Members
How Administrative Teams Keep Fortune 500 Companies Thriving
Articles
Members
Beyond the Org Chart: How Procedures Elevate Leadership in Administrative Professionals
Articles
Members
Scorecard template for Executive Assistants – Teressa Wood Wright
Templates
Members
Top 10 Sites that Admin Professionals can look at for guidance
Resources
Tips & tricks
Members
Workplace Dynamics
HelpME
Resources
Tips & tricks
Members
Technological Tools and Platforms
HelpME
Resources
Tips & tricks
Members
Health & Wellness
HelpME
Resources
Tips & tricks
Members
Networking & Professional Relationships
HelpME
Resources
Tips & tricks
Members
Event & Travel Management
HelpME
Resources
Tips & tricks
Members
Leadership & Negotiation Skills
Resources
Tips & tricks
Members
Stress & Time Management
Resources
Tips & tricks
Members
Personal and Professional Development
HelpME
Resources
Members
Emotional Intelligence (EQ)
HelpME
Resources
Tips & tricks
Members
Microsoft AI and Copilot Training Initiatives
Resources
Members
Mini MBA for Senior & Executive Assistants – Lindsay Taylor
International
Resources
Members
Office Professionals of South Africa (OPSA)
Resources
Members
FREE online courses in SA, US, UK
Resources
Members
FREE INTERNATIONAL ONLINE RESOURCES
International
Resources
Members
2025 Calendar – Landscape (Calendarpedia)
Templates
Members
Speaker Database template – excel format
Templates
Members
Meeting Minutes template – table format
Templates
Members
Meeting checklist template
Templates
Members
Meeting Agenda template – table
Templates
Members
FREE printable planners – Cassie Scroggins
Resources
Templates
Members
Learning from the Best: The Role of Mentorship in Administrative Success – ASAP
Articles
Resources
Members
Streamlining Support: Three Ways AI Chatbots are Revolutionizing Administrative Workflows
Resources
Tips & tricks
Members
Simplifying Administrative Tasks with Microsoft OneNote
Articles
Resources
Tips & tricks
Members
The Role of the Executive Assistant in Today’s Tech Startups
Resources
Tips & tricks
Members
Developing Leadership Skills: A Guide for Administrative Professionals
Resources
Tips & tricks
Members
7 Essential Resources for Elevating the Admin Role in Your Organization
Resources
Tips & tricks
Members
Why Admins Need to Embody Humility for Professional Growth
Resources
Tips & tricks
Members
What AI Tools Can and Can’t Do in Admin Work
Resources
Tips & tricks
Members
Biotech Brilliance: The Ultimate Playbook for Leading Admin Professionals by Meg Steinchauer
Books
Resources
Members
Stress Management Techniques for Administrative Professionals
Articles
Resources
Tips & tricks
Members
Vision Boards – why is it important?
Resources
Tips & tricks
Members
How can an admin assistant have an A+ attitude every day?
HelpME
Tips & tricks
Members
Improving work-life balance while working remotely
Articles
Members
10 Tips to avoid loneliness when working from home or working remotely
Articles
Resources
Tips & tricks
Members
Why is it so important to have an event planning checklist?
Resources
Tips & tricks
Members
The Next Great Disruption Is Hybrid Work—Are We Ready?
Articles
Resources
Members
How to Develop Personal Accountability
Articles
Resources
Tips & tricks
Members
8 Things Resilient People do
Resources
Tips & tricks
Members
Patience in the Workplace
Articles
Members
Managing Workplace Stress – Practically Perfect PA
Resources
Tips & tricks
Members
Your complete guide to organising successful events: Over 45 digital downloads at your fingertips! Practically Perfect PA
Resources
Templates
Members
Creating Effective Minutes with Practically Perfect PA
HelpME
Resources
Tips & tricks
Members
Big Picture Thinking for Assistants – Practically Perfect PA
Articles
Resources
Members
8 Dimensions Of Wellness: A Comprehensive Guide To Optimal Well-Being At Work And Home – Emma Ascott
Articles
Resources
Members
Humor in the Workplace: How to Be Funny at Work Without Crossing the Line BY SANDI SCHWARTZ
Articles
Resources
Members
How to Embrace Black Box Thinking in the Workplace – Eat your Career
Articles
Resources
Members
Tackling Email Overload – Practically Perfect PA
Articles
Resources
Tips & tricks
Members
Spotlight on our amazing PANSA members – featuring Sashai Yhukutwana
Articles
HelpME
Resources
Members
Spotlight on our amazing PANSA members – featuring Rehana Chetty
Articles
HelpME
Resources
Members
Spotlight on our amazing PANSA members – featuring Vashi Suredin
Articles
HelpME
Members
Spotlight on Our Amazing PANSA Members – featuring Roslyn Dunkley
Articles
HelpME
Members
How to communicate with power – Joan Burge
Articles
Resources
Members
The difference between a Secretary and an Executive Assistant – Joan Burge
Articles
Resources
Tips & tricks
Members
Qualities of a Great Assistant – Joan Burge
Articles
Tips & tricks
Members
Achievable goals
Tips & tricks
Members
Harvard-trained psychiatrist: Everyone needs these 3 new skills to succeed in today’s workplaces – Ece Yildirim @IN/ECEDYILDIRIM
Articles
Members
How does an EA make the Biggest Impact to their Manager in just 90 days? Maria Fuller
Books
Resources
Members
Should the EA to the CEO be part of the senior leadership team? Anastasia Kelly
Articles
Members
Career Success A to Z: E is for Etiquette – Eat your Career
Templates
Tips & tricks
Members
An Admin’s Guide to Virtual Meeting Etiquette – All Things Admin
Articles
Tips & tricks
Members
Remote Workers Achieve 22% More Focus Time Than Office-Based Colleagues, Study Finds – Dominic Catacora
Articles
Members
How To Do A Personal SWOT Analysis – Liz Van Vliet
Resources
Tips & tricks
Members
Improve your productivity, get things done, and find more time for what’s most important with Time Management Tips Weekly
Resources
Tips & tricks
Members
Handling Business Travel Gone Wrong – Office Dynamics
Articles
Tips & tricks
Members
ELEVATING YOUR ROLE AS AN EXECUTIVE ASSISTANT – ETHAN BULL
Articles
Tips & tricks
Members
Getting minute-taking right – Practically Perfect PA
Articles
Templates
Members
How to Practice Gratitude in Your Daily Life By Ray Hobbs
Articles
Tips & tricks
Members
Resilience in the Assistant role – Practically Perfect PA
Articles
Members
THE 3 ASSETS EVERY GREAT EXECUTIVE ASSISTANT NEEDS
Articles
Members
How Can We Foster Emotional Connections At Work In The Post-Pandemic Era? Elina Cardet
Articles
Members
Commanding respect as an Assistant – Practically Perfect PA
Articles
Members
BEST VIRTUAL ASSISTANT – QUALITIES OF A TOP-NOTCH EXECUTIVE ASSISTANT
Articles
Tips & tricks
Members
Enhance your productivity with top digital productivity tools – Nicky Christmas
HelpME
Resources
Members
Getting started with Microsoft Teams for Assistants – Nicky Christmas
Resources
Templates
Members
Why is Executive and Personal Assistant job and career development so crucial for success in the Executive and Personal Assistant role? – Nicky Christmas
Resources
Templates
Members
Feel stuck? How to move forward in your career by Nicky@practicallyperfectpa.com
Resources
Tips & tricks
Members
Tips For Advocating For Professional Development And Securing Training Opportunities For Administrative Professionals – Office Dynamics
Articles
Resources
Tips & tricks
Members
Strategies To Overcome Burnout As An Executive Assistant – Office Dynamics
Articles
Resources
Tips & tricks
Members
Understanding the role of Chief of Staff – Office Dynamics
Resources
Tips & tricks
Members
The practice of Gratitude – Office Dynamics
Resources
Tips & tricks
Members
Deck your career halls: download your festive guide to training success! – Office Dynamics
Resources
Members
Meeting Minutes templates
meeting-minutes-basic meeting-minutes-detailed meeting-minutes-roberts-rules
Templates
When working over various time zones, an executive assistant must take several factors into consideration to be successful by Susan Engelbrecht
Tips & tricks
Members
How to Create a Helpful EA Handover Documentation (+Template)
Articles
Templates
Members
Empowering Your Administrative Career: A Mindset Shift – Office Dynamics
Articles
Resources
Members
The Importance of Rapport and Communication for Assistants – Practically Perfect PA
Articles
Tips & tricks
Members
Supercharge Your Spreadsheets with Excel Formulas and AI Insights
Articles
Resources
Tips & tricks
Members
How a Growth Mindset Fuels Administrative Excellence
Articles
Resources
Tips & tricks
Members
Top 3 Project Management Software Tools for the Modern Admin
Articles
Resources
Tips & tricks
Members
Beyond Burnout: Redefining Success through Healthy Work Boundaries
Articles
Tips & tricks
Members
The Art of Adaptability: A Guide for Exceptional Executive Assistants
Articles
Tips & tricks
Members
Professional News for Admins: June 2023
Articles
Resources
Tips & tricks
Members
Professional News for Admins: July 2023
Articles
Resources
Tips & tricks
Members
Professional News for Admins: August 2023
Articles
Resources
Tips & tricks
Members
Professional News for Admins: September 2023 – ASAP
Articles
Resources
Tips & tricks
Members
Can Dopamine Dressing Make You Better At Your Job? By Emily O’Brien
Articles
Tips & tricks
Members
Navigating Inner Growth: Top 10 Personal Development Courses to Explore By Bryan Lindenberger
Resources
Tips & tricks
Members
David Sparks Talks About Productivity, Task Management, And The Value Of Journaling
HelpME
Resources
Members
The anatomy of conflict: A guide for Assistants – Practically Perfect PA
Articles
Tips & tricks
Members
5 Steps to Gaining Deeper Self-Awareness—and How it Can Transform Your Life – Nick Santonastasso
Articles
Tips & tricks
Members
Do You Have Standout Skills? Chrissy Scivicque
Articles
Tips & tricks
Members
Creating an Assistant career audit – Practically Perfect PA
Resources
Templates
Tips & tricks
Members
How to organise a meeting for Administrative Professions – Office Dynamics
HelpME
Tips & tricks
Members
Working with a dismissive Executive – Nicky Christmas @ Practically Perfect
HelpME
Tips & tricks
Members
Most downloaded resources for assistants – Jeremy Burrows
Resources
Members
Why the label of PA/EA is far from mundane – Susan Engelbrecht
Articles
HelpME
Tips & tricks
Members
Why is PA Summits/Conferences such a valuable and enriching experience? By Susan Engelbrecht
Articles
Resources
Tips & tricks
Members
How to Demonstrate Respect in the Workplace
Articles
Resources
Members
10 Reasons Why Teams Need Emotional Intelligence by Jessica Schrader
Articles
Resources
Members
TOO MANY EMAILS? Use THESE Proven Techniques | Outlook tips included
Resources
Tips & tricks
Members
7 challenges of working remotely and how to overcome them
Articles
Resources
Tips & tricks
Members
Putting A Priority On Your Time by Mark Ellwood
Articles
Resources
Tips & tricks
Members
8 tips to work from home and manage time more effectively – World Economic Forum
Articles
Resources
Tips & tricks
Members
The Soft Skills That Matter Most For Millennials In The Workplace by Kate Hayes
Articles
Resources
Tips & tricks
Members
Communication Skills for Workplace Success by Alison Doyle
Articles
Resources
Tips & tricks
Members
How To Figure Out Precisely What You Want as a Career – Glassdoor Team
Articles
Resources
Tips & tricks
Members
How to Write a Powerful Professional Development Plan by James Spillane
Articles
Resources
Tips & tricks
Members
The Importance of Professional Development [Infographic] by Brian Wallace
Articles
International
Resources
Members
The Silo Syndrome by Cathy Harris
Articles
Resources
Members
6 Ways to practice Compassion in the Workplace
Articles
Resources
Tips & tricks
Members
OKRs vs KPIs
Articles
Resources
Tips & tricks
Members
How To Make Your Life Better By Sending Five Simple Emails
Articles
Resources
Tips & tricks
Members
How To Be Resilient: 8 Steps To Success When Life Gets Hard
Articles
Resources
Tips & tricks
Members
Huh? Set goals? Why?
Articles
Resources
Tips & tricks
Members
AdminAdvantage_July_August 2022
Books
Resources
Members
AdminAdvantage_Sept_Oct 2022
Books
Resources
Members
AdminAdvantage_March_April 2022
Books
Resources
Members
PA_Enterprise_April_May 2021
Books
Resources
Members
PA_Enterprise_February_March 2021
Books
Resources
Members
PA_Enterprise_December 2020_January 2021
Books
Resources
Members
Traveler Profile template by Matthew Want
Templates
Tips & tricks
Members
21 Traits of Successful Executive Support Professionals
Articles
International
Tips & tricks
Members
10 Career limiting moves and how to avoid them by Chrissy Scivique
Articles
International
Tips & tricks
Members
20 Questions to ask a new Boss
Articles
Tips & tricks
Members
Career Goals Worksheet
Templates
Tips & tricks
Members
INTERNATIONAL Membership
PANSA are super-excited to invite all our international friends to become PANSA members. A wonderful opportunity to join in on our on-line Learning Sessions with speakers within our industry, an opportunity to join the chat forum on WhatsApp, and be invited to
International
Why it is important to keep learning – Leigh-Ann Smith
Articles
Resources
Members
Why does Personal Branding matter? What make you stand out in a crowd? Leigh-Ann Smith
Articles
Motivational
Resources
Members
Top 10 tips for Voluntary work
HelpME
Motivational
Resources
Members
WA-Alliance Newsletter 2022-09
Articles
International
Resources
Members
ADMINISTRATIVE ASSISTANT’S AND SECRETARY’S HANDBOOK THIRD EDITION
Books
Resources
Members
AdminAdvantage July/August 2022
Books
Resources
Members
Administrative Assistants: 4 Ways Leaders Undervalue Them
Articles
Resources
Members
Coworker Friends: Here are the Rules to Making Them
Articles
Resources
Members
IAAP Summit July 2023
SUMMIT FOCUS AND OVERVIEW The future of work is changing; whether it’s virtual or hybrid work and support options, efficiency requirements, or demand for inclusive environments, work looks different than in 2019. And how we show up in the future of work matter
International
Training
Soft Skills For Assistants Become Power Skills – Julie Reed
Articles
Resources
Members
Performance Reviews for Assistants – Practically Perfect PA
Articles
Resources
Tips & tricks
Members
Leader Assist – Jeremy Burrows
Books
Resources
Members
At Spier, we always prefer to see the wine glass half-full.
Resources
Members
Practically Perfect Checklists
HelpME
Resources
Tips & tricks
Members
Instead Of Trying To Compete With The Home Office — Work With It
Articles
Resources
Members
The 6 Essential Traits of Good Character, According to Jim Rohn
Articles
Motivational
Resources
Members
5 Key Tips To Help Keep Your Sanity in Your Admin Job by Team: Solo Admin
Articles
Resources
Tips & tricks
Members
Your Excellency Mini MBA Programme
Articles
HelpME
International
Members
5 Ways to improve your Annual Review experience by Julie Perrine
Articles
Resources
Tips & tricks
Members
Stand out at your next performance review with a professional portfolio! by Julie Perrine
Articles
Resources
Tips & tricks
Members
Get Review Ready! by Julie Perrine
Articles
Resources
Tips & tricks
Members
PANSA Membership Application form
Articles
Resources
Templates
Members
Why Networking Is Not Overrated By Bea Wray May 28, 2022
Articles
Resources
Members
The Perfect Recipe for Networking By Aaron Orendorff June 1, 2022
Articles
Resources
Members
HOW TO BUILD YOUR SELF ESTEEM AT WORK
Articles
Resources
Members
Happiness Is… a New Career Path By Tyler Hicks August 29, 2022
Articles
Resources
Members
Administrative Assistants and Secretary’s Handbook – 3rd Edition – e-book
Books
Resources
Members
Administra – World Alliance
Articles
Resources
Members
Changing lives one person at a time
Articles
Motivational
Members
How to Work With People Who Don’t Practice Self Awareness
Articles
Resources
Members
Public Speaking Tips That Will Make You the Star of the Meeting
Articles
Resources
Members
Attitude Is Your Superpower: How to Create Incredible Life-Changing Success Paperback – November 15, 2021
Books
Resources
Members
How to be Fabulous in 6 easy ways by Kerry Manning
Articles
Resources
Members
Attitude changes everything – it can change your life
Articles
Resources
Members
Thank you to our PANSA PA Awards 2022 Sponsors!
Articles
Resources
Members
The Season of Winners are upon us!
Articles
Resources
Members
A-Z Pearls WISDOM for Executive PAs by Lindsay Taylor
Books
Resources
Members
The glue that holds us together
Articles
Resources
Members
Taking strain? Take these 7 steps to practice mindfulness
Articles
Motivational
Tips & tricks
Members
Work Life Balance WHAT??
Resources
Templates
Members
Career goals worksheet – Teressa Wood Wright
Resources
Templates
Members
PANSA AWARDS ENTRY FORMS 2022
Resources
The Power of You! Vision Workshop Brochure
Resources
Members
Executive and Administrative Assistant Development Training Starts Here
Resources
Members
Resilience by Teressa Wood Wright
Articles
Resources
Members
Why it is important to keep learning – Leigh-Ann Smith
Articles
Members
Why does Personal Branding matter? What make you stand out in a crowd? – Leigh-Ann Smith
Articles
Members
PANSA Big Heart Christmas Fund
Dear friends, Christmas is upon us and the time of giving and sharing amongst each other brings all of us much joy, but not necessary for all of us. Some of our friends are battling finding jobs and putting food on the table. Please can you give a thought for
HelpME
Motivational
*** BLACK FRIDAY MEMBERSHIP SALE ***
Resources
Members
The Office Rockstar Playbook: How I Leveled Up as an Executive Assistant and Helped My CEO Build a Multibillion-Dollar Company by Debbie Gross
Books
Members
Bet on Yourself: Recognize, Own, and Implement Breakthrough Opportunities by Ann Hiatt
Books
Members
Dealing with Change by Ann Hiatt
Articles
Members
The Wizard of Oz (Part I & II) – Joanie Nel (Career Success 1 2016)
Articles
Members
PAs behaving badly – a two edged sword
Articles
Members
The Art of Adulting by Arini Vlotman
Books
Members
#Outlook Fun Fact 3 by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Outlook Fun Fact 2 by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Outlook Fun Fact 1 by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Did you Know! by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Did you Know! by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Good Vibes by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Food for Thought! by Leigh-Ann Smith
HelpME
Tips & tricks
Members
#Food for Thought! by Leigh-Ann Smith
HelpME
Tips & tricks
Members
HelpME by Yvonnette Olivier – Be confident and ALWAYS believe in yourself
HelpME
Tips & tricks
Members
HelpME by Yolanda Swart – Use technology available at your fingertips
HelpME
Tips & tricks
Members
HelpME by Yolanda Swart – Get used to learning your keyboard shortcuts
HelpME
Tips & tricks
Members
HelpME by Wendile Mahlangu – Ensure your optimum performance
HelpME
Tips & tricks
Members
HelpME by Toy Radebe – Understanding and getting ready to work your terrains as an Executive Assistant in the 21st Century
HelpME
Tips & tricks
Members
HelpME by Teresa Wessels – How to deal with difficult customers?
HelpME
Tips & tricks
Members
HelpME by Suzette Rheeder – Planning today for Winning tomorrow
HelpME
Tips & tricks
Members
HelpME by Suzette Rheeder – Bad habits we must break in order to be more productive
HelpME
Tips & tricks
Members
HelpME by Susan Engelbrecht – How to deal with office stress
HelpME
Tips & tricks
Members
HelpME by Susan Engelbrecht – How do I become a strategic business partner?
HelpME
Tips & tricks
Members
HelpME by Susan Engelbrecht – The Importance of an RSVP
HelpME
Tips & tricks
Members
HelpME by Sharon Kunnemann – How to succeed as an Executive Assistant in Business
HelpME
Tips & tricks
Members
HelpME by Michele Thwaits – The ABC of Communication
HelpME
Tips & tricks
Members
HelpME by Li-Ann Meyer – How to Lead…
HelpME
Tips & tricks
Members
HelpME by Joanie Nel – Your Voice Matter
HelpME
Tips & tricks
Members
HelpME by Susan Engelbrecht – How do you stand out – in a good way – at the office?
HelpME
Tips & tricks
Members
HelpME by Evelyn Patrick – What should I look for in shuttle service
HelpME
Tips & tricks
Members
HelpME by Corrie Fourie – become a better Executive Management Assistant
HelpME
Tips & tricks
Members
HelpMe by Chelene Venter – Key behaviours for the administrative assistant
HelpME
Tips & tricks
Members
HelpME by Chelene Venter – Attitude determines altitude
HelpME
Tips & tricks
Members
HelpME by Cathy Harris – 4 ways for woman to lean in
HelpME
Tips & tricks
Members
HelpME by Cathy Harris – EQ
HelpME
Tips & tricks
Members
HelpME by Cathy van der Nest – Conflict
HelpME
Tips & tricks
Members
HelpME by Cathy van der Nest – Stay Motivated at Work
HelpME
Tips & tricks
Members
HelpME by Cathy Harris – Respect
HelpME
Tips & tricks
Members
HelpME by Anel Martin – Boost your personal brand
HelpME
Tips & tricks
Members
HelpME by Anel Martin – Building resilience
HelpME
Tips & tricks
Members
The PA & EA Circus: Integrating the many parts of the Personal and Executive Assistant (PICA BOOKS) Paperback – September 2, 2015 by Ms Angela Garry
Books
Resources
Members
Brave PAs: The Ultimate Guide to Being Outstanding in a Tough Job Paperback – May 15, 2015 by Angela Garry
Books
Members
The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together Paperback – February 10, 2019 by Adam Hergenrother
Books
Members
The Executive Guide to E-mail Correspondence Including Dozens of Model Letters for Every Situation Dawn-Michelle Baude
Books
Members
The CEO’s Secret Weapon: How Great Leaders and Their Assistants Maximize Productivity and Effectiveness by Jan Jones
Books
Members
The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant Hardcover – June 23, 2020
Books
Members
Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder by Arianna Huffington
Books
Members
Lean In – Women, Work, and the Will to Lead (Paperback) Sheryl Sandberg
Books
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – January/February 2021
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – May/June 2021
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – November/December 2020
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – July/August 2021
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – May 2018
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – April 2018
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – December 2017
Books
Resources
Members
Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – September/October 2021
Books
Resources
Members
PA Enterprise Magazine powered by Desk Demon – Office Professionals Online
Articles
Resources
Members
The Executive Secretary Guide to Conference and Event Management – Eth Lloyd
Books
Members
How to be the Best Administrative Assistant Anyone Could Ever Have – November 5, 2016 by Claudia Dobson-Largie
Books
Members
Global Skills Matrix – FREE Supplement
Articles
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Life is a sales job from beginning to end – Life Hints for Success
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Not “Just an Admin!” – July 8, 2014 by Peggy Vasquez (Author)
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Understanding the EA role – The Strategic Partnership – part 1 by Teressa Wood Wright
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Personal Branding as an EA by Teressa Wood Wright
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HelpME
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WAA Global Skills Matrix – Full Report
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WAA Global Skills Matrix – Executive Summary
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How to overcome the 10 most common Admin Challenges by Chrissy Scivicque
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5 Powerful communication strategies for Administrative Assistants – Office Dynamics
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The continuing importance of the RSVP
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Business etiquette for corporate events by Rob Hard
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Life is about choices and the decisions we make – Life hints for Success
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Career topic – Test your negotiation skills – Life hints for Success
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Digitally Ready for the Future – Diary Management using Outlook – Emma Lambden
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Tips for Successful Diary Management – Function Fixers
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Diary Management Tips for PAs – PA Prive
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Effective Calendar Management – Practically Perfect PA
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Managing difficult diaries can be made a whole lot easier with a bit of creativity and common sense says Adam Fidler
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Learning Skills Needed as an Effective Administrative Assistant – Universal Class
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These skills are vital for administrative assistants – Kate Lopaze – The Job Network
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Improve Your Admin/Support Communication Skills – Margot Carmichael Lester, Monster Contributing Writer
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Be the Ultimate Assistant: A celebrity assistant’s secrets to working with any high-powered employer – Bonnie Low-Kramen
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Will the real boss please stand up? Taking your Administrative Career to the Next Level – George-Anne Fay
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Professional Secretary’s Handbook – July 27, 1984 by Robert W. Harris (Author), American Heritage Publishing Company (Editor)
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Secretary powered by coffee – Caffeine Lover Cover for Personal Assistant: Blank, Lined Notebook for Journal, Class Composition or Diary Writing, Medium College Ruled Notepad, 120-page, Lined, 6 x 9 in
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I’m Executive Assistant Not a miracle worker. Blank Lined Journal: Secretary Funny Office Journals Coworker Notebook (Gag Gifts) Paperback – February 23, 2019
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The Definitive Executive Assistant & Managerial Handbook: Leadership for PAs, Executive Assistants, Senior Administrators and Office Managers Paperback – November 30, 2021
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The Executive Secretary Guide to Building a successful career strategy – Julia Schmidt
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The Executive Secretary Guide to Taking control of your inbox – Dr Monica E. Seeley
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The Executive Secretary Guide to Building a Powerful Personal Brand – Anel Martin
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The Executive Secretary Guide to Creating an Internal Assistant Network – Cathy Harris
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8 Tips for dealing with a stressful office job – Life Hints for Success
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Be a performer in your job – Life Hints for Success
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Motivational
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A science breakthrough that could change your life forever – Life Hints for Success [Ursula Hasenkopf]
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Build your self esteem, a starter guide to Self Improvement – Life Hints for Success [Ursula Hasenkopf]
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How to be a PA: A practical guide to becoming a super-efficient Personal Assistant – Maria Fuller
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#NeverStopLearning is a hashtag I use, a lot! By Paula Harding
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#Ask for Training Workbook – Executive Secretary Magazine
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IAAP Edge – Your Key to Excellence
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IMA – International Management Assistants – Your global professional network since 1974
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World Administrators Alliance
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PANSA Membership Application Form
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Your One Stop Solution – Office Dynamics
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Events
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The Power of Your Personal Brand and 5 Ways to Maximise It – Lewis Schenk
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10 Ways to Build Your Resilience – Kendra Cherry
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Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – August 2017
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Admin_Advantage – The Exclusive Online Magazine for Administrative Professinals – May 2017
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Admin_Advantage – The Exclusive Online Magazine for Administrative Professionals – June/July 2017
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Why do you need a Business Trip Checklist & Planner?
A business travel checklist is a great way of making sure that you don’t forget to include anything. When travelling for business, errors and oversights are not just inconvenient, they can also have an impact on the reputation of your business so it’s essentia
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PA Cheats – Your Time To Shine by Tracy Lucas
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The Essential Workplace Conflict Handbook by BARBARA MITCHELL and CORNELIA GAMLEM
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AdminAdvantage – The Exclusive Online Magazine for Administrative Professionals – March 2017
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AdminAdvantage – The Exclusive Online Magazine for Administrative Professionals – April 2017
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AdminAdvantage – The Exclusive Online Magazine for Administrative Professionals – February 2017
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AdminAdvantage – The Exclusive Online Magazine for Administrative Professionals – January 2017
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How to Make your Mark – Cheat Sheet by Tracy Lucas
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Skills Matrix and Template
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SELF DEVELOPMENT HELP FOR PAs and OFFICE PROFESSIONALS
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Minutes Template
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When asking questions to the interviewer… Tips & Suggestions
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InHouse PA Forum Discussion topics – Tips & Suggestions by Kelly Williams
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Competency and Skills Assessment by Cathy Harris
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The 10 Do’s and Don’ts for your Bosses task list
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How to Be an Effective Secretary by Dave Samuels, Demand Media
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Handy tips when taking minutes
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Event Planning Checklists
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Etiquette for the Office
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Advice from Successful Personal Assistants
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40 PowerPoint hacks for assistants
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40 Excel hacks for assistants by Practically Perfect PA
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8 tips for difficult conversations – Standing up for yourself can be really difficult, but it’s an important part of an honest, trusting friendship
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Daily-Planner template
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CV Templates – FREE
There are many FREE websites offering CV templates! https://zety.com/cv-maker?utm_source=google&utm_medium=sem&utm_campaign=13033818172&utm_term=cv%20templates&network=g&device=c&adposition=&adgroupid=120686028143&placement=&gclid=Cj0KCQiAsqOMBhDFARIsAFBTN3ckQ
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All Things ADMIN – Travel Itinerary Tips & Template
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When collaboration and teamwork meet, magic happens by Cathy Harris
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What is going on with your Exec? by Practically Perfect PA
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The-Administrative-Professional: A Vital, yet Overlooked Contributor – Office Dynamics White Paper Feb 2014
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The X-Factor of Assistants – Nick Fewings
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The work life balance of a successful Assistant by Practically Perfect PA
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Your EQ and the Strategic Partnership by Cathy Harris
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Work Profile – Senior_Executive_Professional Assistant
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Most frequently asked questions for an Executive Assistant interview for Executives
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I have a dream by SHARON KUNNEMANN, SA PA of the Year 2017
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Grow your career – expand your responsibilities by Cathy Harris
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Develop your wings and fly – JOANIE NEL encourages all PAs to step outside their comfort zone, find their wings and fly
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Do you measure up?
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PA Perspective by Corrie Fourie
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Common sense in the workplace
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Building your portfolio of evidence by Cathy Harris
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Becoming an Executive Assistant
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A Conference is not just a conference by Joanie Nel
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Learning Circle – Resilience Email Series by Anel Martin
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Learning Circle – LinkedIn Email Series by Anel Martin
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All about Time Zones in Outlook
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9 Reasons Why Some People Almost Always Achieve What They Set Their Minds To In Life by Tim Fargo
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