Welcome to the learning and development TeachME portal. Here you will find everything to grow your career and develop your skills.

We also ensure that the whole team is included in the process and that no one is left out during the turnaround. The most crucial part is ensuring some degree of financial stability during the turnaround.

CoachME is performance and purpose driven to improve the individual’s skill on the job. This involves enhancing current skills and acquiring new skills. Once the coached candidate successfully acquires the skills, the coach is no longer needed. CoachME also provides guidance on how to plan your work days, manage difficult people, or like many of us, need to upgrade on our organisational skills.

Anel Martin Training – Confidence, brand, time management and stress: info@anelmartin.co.za 

Michele Thwaits Empowered4Success – International facilitator | Trainer | Coach & Mentor | Writer | Virtual Assistant  michele@empowered4success.co.za

Suezette Smit – Performance Development Interactive – Global Leadership Coach | International Speaker | MC | Teambuilder  suezette@pdiza.co.za

Louise Steyl – URise – Coaching | Consulting | Training  louise@urise.co

Mentoring is a long term learning experience with long term results and outcomes, and assists with all aspects of your secretarial role and self-development. To book a mentor select one of the following mentors, click on “BookMe”, complete the short registration form, and submit.

MentorME seeks to provide a safe environment where the mentee shares whatever issues affect their professional and personal successes. Although specific learning goals or competencies may be used as a basis for creating the relationship, its focus goes beyond these areas to include things, such as work/life balance, self-confidence, self-perception, and how the personal influences the professional.

MentorME requires time in which both parties learn about one another and build a mutual trust that creates an environment in which the mentee feels safe in sharing issues that impact their success. The mentor drives the relationship.

Contact susane@pansa.co.za or cathyh@pansa.co.za 

The following PA professional bodies are available to Executive Personal Assistants, Management Assistants, Secretaries and Administrators. Every professional has its own professional organisations; therefore, membership of a PA professional body will reinforce the status of PAs as professionals and managers. These organisations should also allow PAs to network with other PAs for best practices and problem solving.

Country / Region Location Name Contact
Australia AIOP – Australian Institute of Office Professionals https://www.aiop.com.au
Australia Melbourne Melbourne EA Group https://www.melbourneeagroup.com/
Australia The EA Institute https://www.theeainstitute.com.au/
Barbados Barbados Association of Office Professionals (BAOP) http://www.baop.org/
Belgium ALISAD – Association Liégeoise des Secrétaires et Assistant(e)s de Direction http://www.alisad.eu/
Belgium IMA – International Management Assistants https://be.ima-network.org
Belgium Antwerp ManAs – Antwerp Network for Management Assistants https://www.manas.be
Brazil ABPSEC – Brazilian Association of Research in Secretarial Science http://www.abpsec.com.br
Brazil Brazilian Executive Assistants https://www.linkedin.com/company/brazilian-executive-assistants/
Brazil FENASSEC – Brazil’s National Federation of Secretaries htttp://www.fenassec.com.br
Brazil Pepitas Secretaries Club http://www.pepitassecretariesclub.com
Brazil Sao Paolo SINSESP – Sindicato das Secretárias e Secretários do Estado de São Paulo http://www.sinsesp.com.br
Brazil Rio Grande do Sul SISERGS – Sindicato das Secretrias e Secretarios no estdo do Rio Grande do Sul http://www.sisergs.com.br
Canada Association of Administrative Professionals https://canadianadmin.ca 
Canada Canadian Association of Virtual Assistants http://canadianava.org/
Canada IAAP – International Association of Administrative Professionals http://www.iaap-hq.org/
Canada SDA – Society for Design Administration https://www.sdanational.org/
Channel Islands Jersey The PA Network Jersey http://www.thepanetworkjersey.org
Cyprus IMA – International Management Assistants https://cy.ima-network.org
Denmark IMA – International Management Assistants https://dk.ima-network.org
Finland IMA – International Management Assistants https://fi.ima-network.org
Finland Sihteeriyhdistys Sekreterarföreningen ry http://www.sihteeriyhdistys.fi
France FFMAS – French Federation of Trade of the Assistantship and Secretariat http://www.ffmas.com
France IMA – International Management Assistants https://fr.ima-network.org
Germany bSb – Bundesverband Sekretariat und Büromanagement e.V. http://www.bsb-office.de
Germany IMA – International Management Assistants https://de.ima-network.org
Ghana CIAMC – Chartered Institute of Administrators and Management Consultants (CIAMC) https://www.ciamcghana.org/ 
Greece IMA – International Management Assistants https://gr.ima-network.org
Iceland IMA – International Management Assistants https://is.ima-network.org
India Mumbai IASAP – Indian Association of Secretaries & Administrative Professionals http://www.iasapindia.com/
Indonesia ISI – Ikatan Sekretaris Indonesia http://isicabjakarta.blogspot.co.uk/
Ireland APAI –  The Association of Professional Administrators in Ireland https://theapai.com/
Italy IMA – International Management Assistants https://it.ima-network.org
Italy Secretary.IT Manager Assistant Network http://www.secretary.it/
Japan JSA – Japan Secretaries & Administrative Professionals Association http://www.hishokyokai.or.jp/
Kenya KENASA – Kenya National Secretaries Association http://kenasa.org/
Korea KAAP – Korean Association of Administrative Professionals https://www.facebook.com/secretary2015
Luxembourg IMA – International Management Assistants https://lu.ima-network.org
Malaysia MAPSA – Malaysian Association of Professional Secretaries & Administrators http://www.mapsa-malaysia.com/
Netherlands IMA – International Management Assistants https://nl.ima-network.org
Netherlands NVD – Nederlandse Vereniging van Directiesecretaressen https://www.nvdsecretaresse.nl/
New Zealand AAPNZ – Association of Administrative Professionals New Zealand Inc http://www.aapnz.org.nz
New Zealand EA Inc – Executive Assistants Inclusive https://www.eainc.co.nz/
New Zealand PACE – Professional Assistants to Chief Executives http://pace.org.nz/
Nigeria IPMA – Institute of Professional Managers and Administrators of Nigeria http://www.ipma.org.ng/
Nigeria OPA – Organisation of Professional Assistants of Nigeria https://www.facebook.com/OPA.Nigeria
Norway IMA – International Management Assistants https://www.no.ima-network.org
Pakistan DSSP – Distinguished Secretaries’ Society of Pakistan http://www.dssp.org/
Panama Asociacion de Secretarias Ejecutivas de Panama https://www.facebook.com/ASEP1961/
Papua New Guinea PNGAAP – Papua New Guinea Association of Administrative Professionals https://www.facebook.com/www.pngaap.org.pg/
Philippines PAS – Philippine Association of Secretaries and Administrative Professionals Inc. http://www.philsecretaries.org/
Portugal ASP – Associacã de Secretarias Profissionais Portuguesas http://www.asp-secretarias.pt/
Russia IMA – International Management Assistants https://ru.ima-network.org
Singapore SAAP – Singapore Association of Administrative Professionals http://www.saap.org.sg/
South Africa Cape Town IMA – International Management Assistants https://za.ima-network.org/
South Africa Bedfordview PAFSA – Professional Association for Secretaries and Administrative Assistants http://pafsa.co.za/
South Africa Sandton Platinum Assistant Network South Africa https://pansa.co.za/


South Africa Cape Town Powerful PA Training and Network https://powerfulpa.com/
South Africa Johannesburg The PA Network http://panetwork.co.za/
South America Mundo Asistentes https://www.mundoasistentes.com/
Spain Aragon Asociacion del Secretariado Profesional de Aragon (ASPA) http://asparagon.com/
Spain Madrid Asociación del Secretariado Profesional de Madrid (ASPM) https://aspm.es/
Spain IMA – International Management Assistants https://es.ima-network.org
Spain SEIEM – Secretariat i Empresa http://secretariatiempresa.blogspot.co.uk/
Sri Lanka AAP – Academy for Administrative Professionals http://aapsl.com.lk/
Sri Lanka SLAAPS – Sri Lanka Association of Administrative & Professional Secretaries http://www.slaapsonline.com/
Sweden Stockholm Chefsassistenterna (Chief Assistants) http://cassto.se/
Sweden IMA – International Management Assistants https://www.se.ima-network.org
Switzerland IMA – International Management Assistants https://www.ch.ima-network.org
Thailand WSAT – Women Secretaries and Administrative Professionals Association of Thailand http://www.secretarythailand.org/
The Caribbean CAAP – Caribbean Association of Administrative Professionals http://caap-online.org/
Turkey IMA – International Management Assistants https:/tr.ima-network.org
United Arab Emirates Platinum PA Club http://platinumpaclub.com/
United Kingdom ACA – Association of Celebrity Assistants https://www.aca-uk.com/
United Kingdom AMSPAR – The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists http://www.amspar.com/
United Kingdom Bucks Berks and Oxon BBOPAN (Bucks Berks and Oxon PA Network) https://www.facebook.com/BucksPANetwork
United Kingdom Northern Ireland Belfast PA Network https://www.facebook.com/groups/359273601083148/
United Kingdom Birmingham Birmingham PA Forum http://www.pa-forum.co.uk/
United Kingdom British Society of Medical Secretaries & Administrators (BSMSA) https://www.bsmsa.org.uk/index.cfm
United Kingdom London Canary Wharf PA Club https://www.cwpaclub.com/
United Kingdom Charity PA Network https://www.facebook.com/groups/CharityPANetwork/
United Kingdom Chester and North Wales Chester and North Wales PA Network https://www.linkedin.com/groups/8571222/profile
United Kingdom Cornwall and Plymouth Cornwall and Plymouth PA Forum (CAPPAF) https://www.facebook.com/groups/cappaf
United Kingdom Doncaster Doncaster PA Network https://twitter.com/PADoncaster
United Kingdom East Midlands East Midlands PA Network https://www.emc-dnl.co.uk/connecting-you/networking-and-social-events/pa-network/
United Kingdom Scotland Edinburgh PA Network https://edinburghpanetwork.com/
United Kingdom EDPA http://www.nahpa.org.uk/
United Kingdom EPAA – Executive & Personal Assistants Association https://epaa.org.uk/
United Kingdom Essex Essex PA Network https://www.essexpanetwork.co.uk/
United Kingdom Global PA Association http://www.globalpa-association.com/
United Kingdom Guernsey Guernsey PA Connect Network Contact: Donna Oliver – Founder
United Kingdom IAgSA – Institute of Agricultural Secretaries & Administrators https://www.iagsa.co.uk/
United Kingdom IAM – The Institute of Administrative Management http://www.instam.org/
United Kingdom IMA – International Management Assistants https://uk.ima-network.org/
United Kingdom Institute of Legal Secretaries and PAs https://www.institutelegalsecretaries.com/
United Kingdom Kent Kent EA & PA Network https://www.kenteapanetwork.co.uk/
United Kingdom London LCCI PA Club https://www.londonchamber.co.uk/membership/pa-club/
United Kingdom London London City Airport Premier PA Club https://www.londoncityairport.com/premierpa
United Kingdom London London PA Network http://www.london-pa-network.org/
United Kingdom Miss Jones PA https://missjonespa.com/
United Kingdom National Association for Legal Assistants http://www.nala.org/
United Kingdom London Network PA SW1 https://twitter.com/NetworkPASW1
United Kingdom Newcastle Newcastle PA Network http://newcastlepanetwork.com/
United Kingdom Scotland Scottish PA Network https://scottishpanetwork.com/
United Kingdom Society of Virtual Assistants https://www.societyofvirtualassistants.co.uk/
United Kingdom South Hampshire South Hampshire PA Network https://www.linkedin.com/groups/8342664/profile
United Kingdom Science & Technologies Facilities Council STFC PA Forum Sue Carter (sue.carter@stfc.ac.uk) +44 (0)1235 445610
United Kingdom Suffolk Suffolk PA Network https://www.suffolkpanetwork.com/
United Kingdom Sussex Sussex PA Network https://www.linkedin.com/groups/8482160/about
United Kingdom The Assistant Room http://www.theassistantroom.com/
United Kingdom The PA Club https://thepaclub.com/
United Kingdom Yorkshire & Merseyside The PA Hub https://www.thepahub.co.uk/
United Kingdom The PA Way https://www.thepaway.co.uk/
Uruguay ADESU – Associación de Secretarias del Uruguay http://www.adesu.org.uy/
USA Los Angeles ACPA – Association of Celebrity Personal Assistants http://www.acpa-la.com
USA Houston Administrative Professionals – Houston https://administrativeprofessionals-houston.com/
USA AEAP – Association of Executive & Administrative Professionals http://www.theaeap.com
USA AHCAP – Association for Healthcare Administrative Professionals http://www.ahcap.org
USA Tri-Cities APTC – Administrative Professionals of the Tri-Cities https://www.adminprofessionalstc.org/
USA ASAP – American Society of Administrative Professionals https://www.asaporg.com/
USA Audacious Admin http://www.audaciousadmin.com/
USA Boston Creative Admin https://www.facebook.com/creativeadminofficial
USA C-Suite Executive Support Professionals http://www.c-sesp.org/
USA EAO – Executive Assistants Organisaton https://joineao.com/
USA IAAP – International Association of Administrative Professionals http://www.iaap-hq.org/
USA Las Vegas IVAA – International Virtual Assistants Association https://ivaa.org/
USA Legal Secretaries International Inc http://www.legalsecretaries.org/
USA New York New York Celebrity Assistants (NYCA) http://nycelebrityassistants.com/
USA OrgOrg – Organization Organizers http://www.orgorg.co/
USA SDA – Society for Design Administration https://www.sdanational.org/
USA Virtual Association for Administrative Professionals http://www.thevaap.com/
Worldwide Argentina Comunidad Hispana de Asistentes https://www.mundoasistentes.com/
Worldwide United Kingdom Global PA Association http://www.globalpa-association.com/
Worldwide Global Virtual Assistant Networking Organisation https://www.vanetworking.com/
Worldwide IMA – International Management Assistants https://www.ima-network.org
Worldwide LGBT Administration Professional Network http://www.lgbt-admin-and-assistant.com/
Worldwide The Social Network for Virtual Assistants https://www.vanetworking.com/
Zambia PSAZ – Professional Secretaries Association of Zambia http://psazambia.org/
Zimbabwe ICSAZ – Institute of Chartered Secretaries and Administrators http://www.icsaz.co.zw/
Endorsed Training Vendors

We bring you a list of vendors who offer a discount on their training to our members. Contact us for more information.
Click here to view our list of highly recommended training vendors.

Endorsed Facilitators

The following facilitators are top of the range Management Assistant Trainers and facilitators, who have a vast knowledge of experience and skills in our profession. We encourage our members to always research both training organisations and facilitators before signing up.

Click here to view our list of highly recommended facilitators.

Note: Should you wish to participate on our endorsed facilitators list please email InformMe@pansa.co.za your application will be reviewed.

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Skills levelling assessment tool

This tool will assist you in identifying where you currently are, where you need to be, and will help you identify what training you need. This tool needs to be used in conjunction with your performance appraisal. We recommend that you sit with your manager and go through the skills on the left hand side and determine your skills level. When you do this exercise, you must appreciate that we don’t know everything, and very few of us are at expert level 5, so be realistic and allow space for you to develop.

The right hand side of the tool will need to be completed at your next performance appraisal, by which time you would have been on the training identified earlier. You will again sit with your manager to determine your progress, and mark it off accordingly. This tool is great to use on an ongoing basis as it shows your growth and provides the justification needed to go on training.

Skills Matrix

Many times we are asked what we actually do other than make tea and coffee and take messages. This matrix template allows you to categorize all the functions you do on a daily / weekly / monthly basis. This matrix is very useful in compiling your CV. Instead of repeating of the duties performed under each organization where you worked, you can now place all of these onto one matrix. It is pretty simple and we have included an example of one for you.