WAA Global Skills Matrix – Executive Summary

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WAA Global Skills Matrix – Executive Summary
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Short Business Description:
The Global Skills Matrix (GSM) ties into performance. Key Performance Indicators (KPIs) and goals for administrators are an essential factor. Every administrator will have their own journey and must feel they can attain excellence at their level, we want to encourage this. Our aim is to create a world-class administrative function which underpins the stakeholder goals and KPIs for each business
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